Customer Care

Shipping Policy

This policy outlines DEADBOYLIFE's shipping options, delivery timelines, and costs.

1. Shipping Areas

We ship to [LIST COUNTRIES / REGIONS]. We do not ship to [LIST EXCLUDED COUNTRIES IF ANY]. Orders to remote or high-risk locations may be subject to additional review or cancellation at our discretion.

2. Processing Time

Orders are processed within [1-3] business days. Orders placed on weekends or holidays are processed on the next business day. You will receive a confirmation email when your order ships.

3. Delivery Options & Timelines

• Standard Shipping: [NUMBER] business days — [COST]
• Express Shipping: [NUMBER] business days — [COST]
• [ANY OTHER OPTIONS]

Timelines are estimates and not guaranteed. Delays may occur due to customs, carrier issues, or force majeure.

4. Shipping Costs

Shipping costs are calculated at checkout based on destination, weight, and selected service. [FREE SHIPPING THRESHOLD IF APPLICABLE: e.g., Free shipping on orders over $200]. All costs are displayed before payment.

5. Customs & Duties

For international orders, customs fees, import duties, and taxes may apply upon delivery. These charges are the responsibility of the recipient and are not included in the shipping cost. [DEADBOYLIFE / LOGISTICS PARTNER] is not responsible for delays caused by customs clearance.

6. Tracking

A tracking number is provided via email when your order ships. [TRACKING LINK IF APPLICABLE]. We are not responsible for lost packages after confirmed delivery by the carrier.

7. Lost or Damaged Packages

If your package is lost or damaged in transit, contact us within [NUMBER] days of the expected delivery date. We will work with the carrier to resolve the issue and arrange a replacement or refund where applicable.

8. Address Changes

Address changes can be made within [TIME WINDOW] of order placement by contacting us. Once an order has shipped, address changes may not be possible and may incur additional charges.

9. Returns Shipping

For return instructions and eligibility, see our Refund Policy. [RETURN SHIPPING COST RESPONSIBILITY: customer / merchant].

Disclaimer: This is a starting point only. Shipping policies must reflect actual logistics arrangements, carrier agreements, and jurisdiction-specific requirements. The client must complete all business-specific details and obtain legal review before publishing.